Nonprofit Support Center

Established by the Foundation in 1998, the Nonprofit Support Center helps to develop a capable, forward-thinking, and collaborative nonprofit sector in Worcester County. Its programs and services help organizations think strategically, govern effectively, and work cooperatively with community partners.

Find out more by contacting Foundation Special Projects Officer Gail Randall. Reach Gail at grandall@greaterworcester.org or call her at (508) 755-0980, x 101.

The Nonprofit Support Center offers programs that help nonprofit board and staff leaders do their jobs well. Please note the specific audience for which each program is intended. Some programs are exclusively for executive directors. We consider an executive director to be a paid chief executive officer who reports directly to a governing board and supervises at least one staff member.

Unless otherwise noted, programs are held at the Greater Worcester Community Foundation. In the event of inclement weather, call us at (508) 755-0980.

Programs at a Glance

Please select the + to see the full description of the program.
A printable version of the 2014 Winter-Spring schedule is available here. 

To register email: nsc@greaterworcester.org.

 Winter-Spring 2014 Programs

MORE THAN PRETTY COLORS: HOW TO BUILD & IMPLEMENT A SUCCESSFUL NONPROFIT BRAND

Wednesday, March 5
9 am-12 Noon

Audience: Executive directors, development and communications staff, and board members
Location: Greater Worcester Community Foundation, 370 Main Street, 6th Floor
Fee: $25
To register: Email
NSC@greaterworcester.org with your name and title no later than February 17 and let us know when to expect your check or if you would like us to invoice you. You will receive a confirmation.

Chances are that you don’t exactly know why you buy Crest toothpaste over Colgate (or vice versa). That’s the power of a successful brand – it motivates you to take action and feel good about doing it. Developing and implementing a successful brand – one that raises awareness, evokes emotion and inspires loyalty – is especially critical for nonprofit organizations, which compete for the same, limited resources year after year as they tackle increasingly complex and challenging social problems.

This workshop will provide you with a clear understanding of what constitutes a successful brand, drawing on the latest research, and using real-world case studies and examples. You’ll find out how to manage and implement your brand and leave with an outline for a thorough process for developing and implementing a brand that strengthens and aligns your organization internally, enhances communications and fundraising efforts externally, and drives strategic decision making to meet long-term goals. This workshop is appropriate for executive directors, staff, and board members of nonprofit organizations at all stages of brand development and implementation – whether you have no idea where to start, just want to make a few adjustments to current efforts, or confirm that you are on the right track.

Presenter Brianne Miers founded Kind Communications to provide comprehensive and affordable strategic communications services to help non-profit organizations increase their revenue, meet their strategic goals, advance their missions, and create positive social change. Previously she managed the non-profit practice of Solomon McCown & Company, a Boston-based public affairs firm serving local, regional and national mission-driven organizations. She later served as communications director for the Massachusetts Legal Assistance Corporation, where she led the communications, fundraising and legislative strategy for 21 civil legal aid organizations throughout the Commonwealth. Prior to moving to Boston in early 2008, she worked in communications management roles at the American Association for the Advancement of Science (AAAS) and World Wildlife Fund (WWF). She holds a master’s degree in public administration from The George Washington University School of Business and is a graduate of Syracuse University’s S.I. Newhouse School of Public Communications.

GRANTMAKER RANTS AND RAVES

Wednesday, March 19
Noon – 1:30 pm

Audience: Executive directors, development staff, and board members
Location: Greater Worcester Community Foundation, 370 Main Street, 6th Floor
Fee: None. Lunch will be provided. We will bill you $20 if you register and do not provide 48 hours’ notice of a cancellation.
To register: Email
NSC@greaterworcester.org with your name and title. You will receive a confirmation.

Have you wondered what grantmakers are really thinking when they accept or decline your proposal? What’s an appropriate amount to request and how do you determine what that is? If your proposal has been rejected, do you still have a future with that funder? Attend this session to discover answers to these questions and others you want to ask. You’ll get to know the real people behind decisions that may be affecting your organization, and get a behind-the-scenes look at the grantmaking process.

Panelists: Miki Akimoto, Bank of America Private Wealth Management; Warner Fletcher, George I. Alden Trust, Stoddard Charitable Trust, Hoche-Scofield and Fletcher foundations; Jan Fuller, George F. and Sybil H. Fuller Foundation; Jennifer Luisa, The Hanover Insurance Group, and Chris O’Keeffe, Greater Worcester Community Foundation. Moderator: Maureen George, V.P. Philanthropy, Greater Worcester Community Foundation. 

KEYS TO SUSTAINABILITY: FINANCIAL STRATEGY AND PLANNING

Tuesday, March 25, 2014
9 am-12 Noon

Nationally recognized presenter Hilda Polanco returns to Worcester, sponsored by the Nonprofit Support Center in partnership with the United Way of Central Massachusetts

Audience: Teams of two - executive directors with either a financial staff member, treasurer, or board chair. Annual operating budgets must be in the range of $300,000 to $3 million.
Location: Greater Worcester Community Foundation, 370 Main Street, 6th Floor
Fee: $100 per organizational team
Greater Worcester Community Foundation and the United Way of Central Massachusetts are subsidizing the cost of this workshop to make it affordable for grantees.
To register: Email
NSC@greaterworcester.org with the name and title of each participant, and the size of your operating budget, no later than February 25. Tell us when we may expect to receive your check or ask us to invoice you. You will receive a confirmation.

Is a sound financial plan in place at your organization? Before you answer that question, benefit from the guidance of nationally recognized trainer Hilda Polanco, who receives rave reviews for strengthening participants’ financial understanding and providing practical tools to use back at the office. You’ll find out how to assure your organization’s long term sustainability through an effective financial strategy and planning process. This workshop will help you:

  • Define your financial goals and objectives     
  • Identify and assess risks in your organization’s budgeting process

  • Forecast based on relevant data

  • Develop multiple scenarios for your organization’s decision making as well as a strategy for course corrections

Presenter Hilda Polanco, CPA, is founder and managing director of New York-based FMA.  FMA’s services are designed to help nonprofit organizations—from start-ups to legacy agencies—build the fiscal muscle they need to more efficiently fulfill their missions. A nationally recognized and sought after leader in the field, Hilda is on the selection committee of the New York Nonprofit Excellence Awards, established by the New York Times  and the Nonprofit Coordinating Committee; an adjunct professor at Columbia University’s Department of Health Policy and Management; and on the faculty of the Donor’s Forum of Chicago. She provides direct capacity building, training, and coaching services to foundations and nonprofits throughout the country. Hilda is a National Advisory Board Member of the Harvard Journal of Hispanic Policy, and an active member of the National Network of Consultants to Grantmakers.

To register email: nsc@greaterworcester.org.

 

DEMYSTIFYING ADVOCACY AND LOBBYING

Tuesday, April 1
12 noon – 1:30 pm

Audience: Executive directors, senior staff, and board members
Location: Greater Worcester Community Foundation, 370 Main Street, 6th Floor
Fee: None. Lunch provided. We will bill you $20 if you register and do not provide 48 hours’ notice of a cancellation.
To register: Email
NSC@greaterworcester.org with your name and title no later than March 24. You will receive a confirmation.

Advocating for your cause and pursuing better public policy can be powerful parts of your strategy. How do organizations successfully engage in this work? What are their responsibilities in doing so? Is foundation money available to support such efforts? Attend this session to get perspective and ideas from leaders who have solid experience in advocacy and lobbying or have supported it financially.

Panelists: State Representative Mary Keefe; Lynn Hennigan, Director of Services for Young Children, Community Healthlink; Anita Lichtblau, Esq., Nonprofit Organizations Law Practice, Casner & Edwards; Jan Yost, President & CEO, The Health Foundation of Central Massachusetts. Moderator: Ann Lisi, President & CEO, Greater Worcester Community Foundation

THE HOW-TO’s of APPRECIATIVE SUPERVISION

Monday, April 14
9 am – 12 noon

Audience: Anyone who supervises a nonprofit employee
Location: Greater Worcester Community Foundation, 370 Main Street, 6th Floor
Fee: $25
To register: Email
NSC@greaterworcester.org with your name and title no later than April 3 and let us know when to expect your check or if you would like us to invoice you. You will receive a confirmation.

Supervision is an area with enormous potential for strengthening your nonprofit organization – developing the potential of people who will carry out your mission. Yet many supervisors are left hopelessly bogged down in problem talk, and with negative energy that can pervade the team and the organization’s culture. 

In this hands-on, practically focused session you will be introduced to a new model of supervision, where the goal shifts from fixing the problem, to one of creating trust, and motivating and empowering teams and individuals.  Drawing from the strength based organizational management approach of Appreciative Inquiry, and research in positive psychology, this workshop will provide concrete tools for identifying and cultivating what’s best in your organization, in yourself as a manager, and in the individuals you supervise – turning potential into positive energy and performance.

 

Presenter David Haddad, Ed.D, is an educator researcher, and co-founder of Appreciative Action, a consulting practice dedicated to building the capacity of organizations to cultivate resources for success. His work involves the assessment of leadership strengths, team building, strategic planning, educational training, and program evaluation. Clients include NGOs, educational institutions, healthcare agencies and local community organizations. He holds faculty appointments at the Massachusetts School for Professional Psychology and Fitchburg State University.

HOW TO INSPIRE & ENGAGE MILLENNIALS TO AFFECT YOUR MISSION

Thursday, May 8
12 noon-1:30 pm

Audience: Executive directors, and development and communications staff
Location: Greater Worcester Community Foundation, 370 Main Street, 6th Floor
Fee: None. Lunch will be provided. We will bill you $20 if you register and do not provide 48 hours’ notice of a cancellation.
To register: Email
NSC@greaterworcester.org with your name and title no later than April 30. You will receive a confirmation.

Millennials, or Gen Y, make up the largest generation in American history according to the Washington-based advocacy organization NDN. (Estimates are that there are now 17 million more Millennials alive than baby boomers.)  It is forecasted that in five years, they will be spending more than $200 billion annually – topping out at $10 trillion in their lifetimes. But with all the organizations clamoring for this group’s attention, how can your nonprofit gain mindshare from the most tech-savvy, mobile, social generation in history? Join us to learn how your can start engaging with Millennials to inspire them to support, contribute, and make a significant impact on your mission.

Presenter Ginny Pitcher is co-founder/president of Kel & Partners, a leading public relations and social media agency for consumer and emerging technology brands. Whether defining social media strategies or developing branded social media websites or applications, she delivers focused, dead-on results for clients like UNREAL Candy, Cumberland Farms, Staples, TrueCar.com, and others. Her career path has included positions at Bill Hudson & Associates, one of Tennessee’s leading PR/ad firms, and Fidelity Investments.