Worcester RISE for Health was founded in 2023 by multiple community-based organizations that recognized the need for a healthcare system better suited to the unique needs of Worcester’s growing refugee and immigrant populations. 

The goal of RISE (Refugee and Immigrant Support and Empowerment) is to provide easy-to-navigate primary care, maternal child health support and behavioral health services to those newly arriving in the Worcester area, some of whom are in temporary housing or shelters.

The work of RISE is made possible thanks to its community health workers, which serve as vital bridges between new arrivals, the broader community, and the healthcare system. The community health workers also co-lead innovative monthly group visits for parents and their infants as part of RISE’s Maternal Child Health program. 

The children receive a wellness checkup and any required vaccinations while the parents have an opportunity to socialize with each other and discuss topics related to parenting and self-care with the community health workers, as well as receiving support from family physician and behavioral health providers. 

Soon, the health workers will also be trained as Doulas to be able to provide support to birthing individuals during labor and the postpartum period.

RISE’s clinical space is thoughtfully designed and located, sharing building space with several other nonprofit organizations that serve the same clientele, including the Office for New Americans, Refugee & Immigrant Assistance Center, Family Health Center of Worcester, and Worcester Community Action Council. 

Dr. Olga Valdman, founding Executive Director of Worcester RISE for Health, says this was very intentional: “We know it can be hard to navigate the city, especially when you’re a newcomer and you have different barriers that can hinder your experience. Being in a space where clients can access multiple services in one building is extremely important.”

Community health workers like Sandela (pictured) share linguistic and cultural backgrounds with the patients they serve. Sandela works with patients from the beginning of their pregnancies until their children reach two years of age, providing translation between English, Haitian Creole and French for appointments, assessing both the parents and children for healthcare needs, and connecting them to support services.

Looking ahead, Worcester RISE for Health aims to expand its network of community health workers to provide even more linguistically and culturally appropriate support. The organization also continues to advocate for healthcare system changes that prioritize health equity.

This story was originally published in our 2024 Annual Report.